Shipping & Returns

Easy 30-Day Return Policy:

Detroit Scroll wants you to be completely satisfied with your purchase. If you would like to return an item, you can get a full refund of the product price and any tax, within thirty (30) days of purchase. Send returns/exchanges to:

Detroit Scroll
1740 Michigan Ave
Detroit, Michigan 48216

Be sure to include your packing slip/invoice with your return/exchange with written instructions as to what you would like us to do (i.e. “Please exchange this item for a size Large"). Return shipping charges will be assessed for exchanges.

Please note that all returns and exchanges must be in new, unused or unworn condition with the original tags and stickers attached. Items deemed worn, used, dirty or missing tags will be returned to purchaser at their expense and no refund will be issued. Since lost return shipments are the responsibility of the customer, be sure to obtain a tracking number from the courier for the return shipment.

Returns & Exchanges

If you experience any problem with your order, please contact us immediately so that we may correct it. We want you to be completely satisfied with your purchase. 

Please note that we cannot accept damaged, washed, or used (worn) merchandise. Returns for refunds must include a receipt. All returns and exchanges must be made within 30 days of purchase. All returns and exchanges must meet the following criteria:

All returns and exchanges must be accompanied with a receipt and be made within 30 days of the date of purchase.

All sales are final on any Sale item.

Detroit Scroll will not accept returns or exchanges if:

  • The item has obviously been worn.
  • Smells of Cologne, perfume, smoke, or any other odors
  • Visible stains, marks, burns, snags, or any other blemishes
  • Alterations or modifications of any kind
  • Price tags that are removed, altered or damaged
  • Other tags that are removed, altered or damaged

No shipping costs will be refunded for returns or exchanges. Additionally, if you are exchanging your item, you will be charged for shipping the replacement item. If a returned order received free outbound shipping and the returned amount makes the order total fall below the dollar amount that originally made it eligible for free shipping, a shipping fee will be assessed when the item(s) is returned.